<p>
<a name="top" title="top"></a>If you have a question regarding the use of this form and the answer does not appear below, please contact us at <a href="mailto:enquiry@nzagrc.org.nz">enquiry@nzagrc.org.nz</a> 
</p>
<hr />
<p>
<a href="faq.html#action" title="http://www.nzagrc.org.nz/faq.html#action"><em>How can I see which requests I have to action?</em></a> 
</p>
<p>
<a href="faq.html#owner" title="http://www.nzagrc.org.nz/faq.html#owner"><em>Who is a content owner?</em></a><em> </em>
</p>
<p>
<a href="faq.html#timeframe" title="http://www.nzagrc.org.nz/faq.html#timeframe"><em>How long will approval take? </em></a>
</p>
<p>
<a href="faq.html#approve" title="http://www.nzagrc.org.nz/faq.html#approve"><em>How do I ensure funding parties are notified? </em></a>
</p>
<p>
<a href="faq.html#copy" title="http://www.nzagrc.org.nz/faq.html#copy"><em>What is the COPY function used for?</em></a> 
</p>
<p>
<a href="faq.html#delete" title="http://www.nzagrc.org.nz/faq.html#delete ... - link will open in a new window"><em>How do I delete an ROI request?</em> </a>
</p>
<p>
<a href="faq.html#error" title="http://www.nzagrc.org.nz/faq.html#error"><em>What should I do if I notice an error in the system?</em> </a>
</p>
<p>
<em><a href="faq.html#change" target="_blank" title="http://www.nzagrc.org.nz/faq.html#change ... - link will open in a new window">How often are changes made to the system?</a></em> 
</p>
<p>
<strong>
<hr />
<a name="owner" title="owner"></a>Who is a Content Owner?</strong>
</p>
 
<p>
A&nbsp;Content Owner is usually the objective leader, contract&nbsp;manager or Principal Investigator for the objective.&nbsp; 
</p>
<p>
For <strong>NZAGRC objectives</strong>, this will be the objective leader or (if the author is an objective leader) Principal Investigator. 
</p>
<p>
For <strong>Global Research Alliance objectives</strong>, this will be the contract leader. 
</p>
<p>
For <strong>PGgRc objectives</strong>, this will be the objective leader. 
</p>
<p>
NZAGRC Team is <u>NOT</u> a Content Owner. If you send the ROI request to NZAGRC Team at this point, it will come back &quot;Not Approved&quot;. 
</p>
<p>
<strong>In cases where the Content Owner is also the Author</strong>, select yourself as the Content Owner. You will need to add a second signature in the Content Owner Approval box at the bottom of the page.&nbsp; This may be addressed in subsequent development work. 
</p>
<p>
If you are unsure of whom you should select as a Content Owner, please <a href="mailto:enquiry@nzagrc.org.nz?Subject=NZAGRC ROI Help - Content Owner?">email us </a>
</p>
<p>
<a href="faq.html#top" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p>
<strong><a name="timeframe" title="timeframe"></a>How long will approval take?</strong> 
</p>
<p>
We encourage you to seek approval for release&nbsp;as far in advance as possible. 
</p>
<p>
The timeframe is dependent on things such as availability of Content Owner, additional approvals required (other funders, BIP owners) and their availability, and the complexitiy of any itellectual property. 
</p>
<p>
The NZAGRC will work with you to ensure a quick turn around. We aim to get full approval (from Author submission to Content Manager approval) within <u>three working days</u>.&nbsp; 
</p>
<p>
In the event that an ROI request needs urgent approval (&lt;1 working day), please contact the relevent Content Owner and&nbsp;the NZAGRC (Content Manager) so we can give it priority. 
</p>
<p>
Any delays will be communicated directly&nbsp;to the Author . 
</p>
<p>
<a href="faq.html#top" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p>
<strong><a name="approve" title="approve"></a>How do I ensure funding parties are notified/asked to approve?</strong> 
</p>
<p>
The system allows for others to&nbsp;be <strong>formally&nbsp;notified</strong> of the release.&nbsp;&nbsp; To ensure that an additional party receives notification of the release, please add them into the Acknowledgement/Funding box of the form. 
</p>
<p>
The system allows for others to <strong>explicitly</strong> <strong>approve</strong> the content of a release. To ensure an additional party is asked to approves the content, please add them into the relevent form field (BIP, Funding). 
</p>
<p>
All parties requiring&nbsp;Notification or Approval&nbsp;are emailed by the Content Manager.&nbsp;&nbsp; The Content Manager may also notify/seek approval from&nbsp;other&nbsp;parties as required.&nbsp; 
</p>
<p>
You may choose to seek approval offline - this is ok but please enter their details on the form and upload an approval document (email or similar). This ensures a complete record.&nbsp; 
</p>
<p>
<strong>NOTE:</strong> Content Manager approval can not be given until <u>Approval</u> from any additional parties&nbsp;is received. Additional parties who receive <u>Notification</u> are not required to take any&nbsp;action. 
</p>
<p>
<a href="faq.html#top" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p class="h7">
<a name="copy" title="copy"></a>What is the COPY function used for? 
</p>
<p>
The COPY function is used for ROI requests that a directly linked. It prepopulates a significant amount of information and provides a permanent link between the requests.&nbsp; 
</p>
<p>
The COPY function is used for counting purposes to ensure ROI approvals are not counted more than once. 
</p>
<p>
<strong>You should use the COPY function when:</strong> 
</p>
<ul>
	<li>
	<div>
	You wish to submit an ROI request&nbsp;for the next step in a process after an abstract approval. For example, you received approval to submit a Poster Abstract, which has been accepted so you now wish to seek approval of the Poster itself. 
	</div>
	</li>
	<li>
	<div>
	<div>
	You wish to submit an ROI request for a keynote presentation and a directly related paper, article, interview&nbsp;or other output. These will be counted individually but it helps to show the full impact of a presentation or presenter. 
	</div>
	</div>
	</li>
</ul>
<p>
<strong>You should NOT use the COPY function when:</strong> 
</p>
<ul>
	<li>
	<div>
	You wish submit an ROI request for a resubmitted (NOT APPROVED) ROI&nbsp;request. You must resubmit the SAME ROI request by opening it and attaching a new file and adding resubmission notes. 
	</div>
	</li>
	<li>
	<div>
	You wish to submit an ROI request for work closely aligned but not precisely linked. You should begin a New ROI Request and complete all the required fields. 
	</div>
	</li>
</ul>
<p>
<a href="faq.html#top" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p>
<strong><a name="delete" title="delete"></a>How do I delete an ROI request?</strong> 
</p>
<p>
<font color="#282829">Only the Content Manager has authority to delete an ROI request.</font> 
</p>
<p>
<font color="#282829">1. Check that you really should delete the request.&nbsp; Once it is deleted, it is FINAL - there is no back up copy available.</font> 
</p>
<p>
<font color="#282829">2. Request deletion by contact the NZAGRC Administrator at <a href="mailto:enquiry@nzagrc.org.nz">mailto:enquiry@nzagrc.org.nz</a> including the following information:</font> 
</p>
<ul>
	<li><font color="#282829"><strong>ROI request #: </strong></font></li>
	<li><font color="#282829"><strong>Reason for deletion: </strong></font></li>
	<li><font color="#282829"><strong>Person requesting deletion: </strong></font></li>
</ul>
<p>
<a href="faq.html#top" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p>
<strong><a name="error" title="error"></a>What should I do if I notice an error in the system?</strong> 
</p>
<p>
Please <a href="mailto:enquiry@nzagrc.org.nz?Subject=NZAGRC ROI Help - Error!">contact us</a> as soon as possible giving the following details: 
</p>
<ul>
	<li>Screenshot of the error (if possible)</li>
	<li>Description of what happened prior to the error&nbsp;- some questions:&nbsp;<br />
	<em>Did you click a link? <br />
	What were you trying to do? <br />
	How long had you been on the site?<br />
	Have you encountered this error previously?</em></li>
	<li>Internet browser and version</li>
</ul>
<p>
Remember: If you don&#39;t tell us, it won&#39;t be fixed! 
</p>
<p>
<a href="faq.html" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p>
<strong><a name="changes" title="changes"></a>How often are changes made to the system?</strong> 
</p>
<p>
Depending on the complexity of the change required, depends on the timeframe for the change to take effect.&nbsp; 
</p>
<p>
For simple change, such as changing authority on an account,&nbsp;adding an FAQ and answer,&nbsp;or&nbsp;changing a word in the text of the website, it should be completed within&nbsp;2 days (depending on availability of staff). 
</p>
<p>
For more complex site changes, we have a scheduled maintenance every six months involving an external developer. If it is deemed, non-urgent by the NZAGRC Administator, it will be scheduled as part of the maintenance round. This may include changes to the form to make it more user friendly and complex&nbsp;changes to the process. 
</p>
<p>
Please contact the NZAGRC Administrator to discuss a change you think would be helpful for all those using the system. 
</p>
<p>
<a href="faq.html" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p>
<strong><a name="changes" title="changes"></a>How often are changes made to the system?</strong> 
</p>
<p>
Depending on the complexity of the change required, depends on the timeframe for the change to take effect.&nbsp; 
</p>
<p>
For simple change, such as changing authority on an account,&nbsp;adding an FAQ and answer,&nbsp;or&nbsp;changing a word in the text of the website, it should be completed within&nbsp;2 days (depending on availability of staff). 
</p>
<p>
For more complex site changes, we have a scheduled maintenance every six months involving an external developer. If it is deemed, non-urgent by the NZAGRC Administator, it will be scheduled as part of the maintenance round. This may include changes to the form to make it more user friendly and complex&nbsp;changes to the process. 
</p>
<p>
Please contact the NZAGRC Administrator to discuss a change you think would be helpful for all those using the system. 
</p>
<p>
<a href="faq.html" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
<p>
<strong><a name="action" title="action"></a>How can I check which requests I have to action?</strong> 
</p>
<p>
<font color="#58595b">You can log in at&nbsp;<a href="my-roi" target="_blank" title="http://www.nzagrc.org.nz/my-roi ... - link will open in a new window">www.nzagrc.org.nz/my-roi</a> and see a list on the homepage of all ROI requests that you have actioned.&nbsp; Those highlighted in <span class="h5">GREEN</span>&nbsp;require your immediate action.</font> 
</p>
<p>
From an individual ROI request (e.g. www.nzagrc.org.nz/my-roi,id,000.html), you can click on MY ROI on the left hand side of the screen (LHS column) to review this list. 
</p>
<p>
<a href="faq.html" title="http://www.nzagrc.org.nz/faq.html#top">TOP</a> 
</p>
<hr />
